Chulair · Legal

Cookie Policy

Last updated: 17 August 2026

This Cookie Policy explains what cookies are, which ones Chulair uses and how you can manage them, in accordance with Article 22.2 of Spanish Law 34/2002 (LSSI-CE), Regulation (EU) 2016/679 (GDPR) and the guidelines of the Spanish Data Protection Agency (AEPD).

1. Controller

ControllerJavier Eliseo Población Fernández
Tax ID (NIF)45.095.506G
Contactsoporte@chulair.com

2. What are cookies?

A cookie (or equivalent technology, such as the browser's local storage) is a small file of information that a website stores on your device. They are used to make the website work, remember your preferences or measure usage. Some are essential and others require your prior consent.

3. Cookies we use

3.1. Essential and preferences (no consent required)

Necessary for the service to work (without them you could not log in or use the app) or used to remember preferences you choose yourself (language, country). They are not used for advertising.

NamePurposeDuration
chulair_tokenSession and authentication (JWT)Session
chulair_rt / chulair_refreshPersistent session (maintaining access)90 days
chulair_has_sessionIndicator (no personal data) that there is a session to resume when opening the appPersistent
cha_sidOur own aggregated audience measurement without personal dataSession
chulair_consentRemembering your decision about cookiesPersistent
chulair_langRemembering your chosen interface languagePersistent
chulair_geo_ccApproximate country (by IP), used to apply your region's consent regimePersistent
chulair_countryRemembering the country or market chosen for store searchPersistent
chulair_geo_seasonSeason of the year in your country (by IP), to sort the home page by seasonPersistent
chulair_apple_cfgRemembering whether Sign in with Apple is available, to show the button without delayPersistent
chulair_google_confirmed · chulair_after_signup · chulair_pending_link · chulair_link_nonce · chulair_link_modeState of the sign-in process and of Google/Apple account linking (including a random anti-CSRF value)Until the process completes
chulair_processing_look · chulair_processing_fitting · chulair_processing_video (and their _at / _kind)Remembering that you have an upload or a generation in progress, to keep showing its progress if you reloadUntil it finishes
chulair_fit_trayGarments you have saved in the fitting-room trayPersistent
chulair_coach · chulair_tour_seen · chulair_milestones · chulair_milestones_seen · chulair_daily_seen · chulair_me_tabContextual tips already seen, achievement progress and interface state (open tab, look of the day seen)Persistent
chulair_push_ask · chulair_apns · chulair_apns_tokenNotifications: when you were asked and, in the iOS app, the device registrationPersistent
chulair_following · chulair_follows_synced · chulair_paseo_shopsLocal cache of who you follow and of the store history in guest mode, to avoid repeated requestsPersistent
chulair_invite · chulair_invite_firedAttributing your registration to another user's invitation, once30 days
chulair_twaRemembering that you opened Chulair from the Android app, so we do not offer to install it againPersistent

3.2. Advertising and campaign measurement (depending on your region: consent or opt-out)

They allow us to measure the effectiveness of our campaigns on Google Ads (how many people arrive from an advertisement and register). In the EEA, the United Kingdom and Switzerland they are only activated if you click "Accept" in the banner; if you reject them, they are not installed. In other regions they are on by default and you may opt out at any time (see section 5).

Name / ProviderPurposeDuration
_gcl_au — GoogleGoogle Ads conversion measurement (conversion linker)~90 days
gclid, UTM (local storage)Attributing a registration to the originating campaign/advertisementUp to 90 days
chulair_ad_attribution · chulair_registro_fired (local storage)Storing the originating ad attribution and marking that the registration has already been counted, onceUp to 90 days / persistent
Google cookies (gtag.js)Operation of Google's measurement tagVariable

This data is shared with Google Ireland Ltd. as a third party. More information: How Google uses cookies · Google's privacy policy. We use Google's Consent Mode v2: in the EEA, the United Kingdom and Switzerland, advertising is denied by default until you give your consent; in other regions it is granted by default and you may withdraw it at any time.

4. Legal basis

5. How to manage or withdraw your consent

In the EEA, the United Kingdom and Switzerland you can accept or reject advertising cookies in the banner that appears when you enter. You can change or withdraw your decision at any time, as easily as you gave it, via "Cookie preferences": in the app, under Settings → Settings tab → Legal; when not signed in, via the link in the footer of the home page. Both reopen the banner so you can choose again. In other regions, where measurement is on by default, that same option serves as the opt-out mechanism; you may also configure your browser to block cookies or write to soporte@chulair.com. You can also manage Google's personalized advertising in Google Ads Settings.

6. More information

The processing of your personal data is detailed in our Privacy Policy. For any inquiry: soporte@chulair.com.


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